Terms and Conditions

DJCity always takes diligent care in servicing all goods, however DJCity has no liability whatsoever for any form of damage or loss of the aforementioned goods.

DJCity will not be responsible for any loss of data, and that it is the responsibility of the customer to backup any data which he/she believes to be important, valuable, or irreplaceable before bringing in any goods for servicing.

Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired.

Refurbished parts may be used to repair the goods.

Goods returned for repair must be returned within 7 (seven) days of receipt or RA number.

Goods returned for credit must be returned within 7 (seven) days form the original invoice date and must be in 're-saleable' condition.

Returns for credit may incur a 15% Restocking Fee at the discretion of DJCity Computers.

Any omissions on RA form, or uncompleted fault descriptions may result in delays.

Any goods returned for repair found not faulty or goods with physical damage or damage caused by improper use will not be covered by warranty and the customer shall be liable for a handling and service fee.

Only the item in question needs to be returned, and no responsibility will be taken for items such as cables, manuals, cds or original box.

All relevant paperwork will need to be shown when collecting goods.

Agreement: I have fully read the above, "General Terms and Conditions of Sale", "Terms and Conditions of Trade" and understand them fully. I hereby agree to pay any money owing to DJCity.